Frequently Asked Questions

Please read our FAQ before sending us a message via Instagram / Email .

Issues And concerns

Are Shrooms Safe?

Magic mushrooms, the psychedelic drug that can help treat anxiety and depression and could help with addiction, and much more, are the safest recreational drug you can take. That’s according to the annual Global Drug Survey, which polled close to 120,000 people in 50 countries about their drug and alcohol use.

Sending With Interac E-Transfers

1. Sign into your online banking and select send E-Transfer or send money

2. Simply add us as a recipient (email will be provided on your invoice)

3. Ensure your security question is correct before clicking send

4. Please reference your order number in the message box

***Please do not send anything else not related to your order number in the message box***

Do We Issue Refunds?

We do not issue refunds unless there is a problem that we can assure we did.

**Please Note Refunds Will Come Back In Trippy Tokens**

How Do I Cancel An Order?

Please contact us at [email protected]

Payments not received in 24 hours will be cancelled automatically cancelled.

Please Note If Item Is Paid And Is In Transit We Can Not Offer Refunds

How secure is shopping in the Online Shop? Is my data protected?

As any other Email Transfers, it is completely confidential with your bank.

How Do I Register?

To Register You Must Be 19+ with a Canadian address

1.Go onto My Account and select Register / Sign up

2. Provide your email address and set a password.

3. . Please note that it can take up to a day to review the ID and approve the account.

Lost Items?

At TrippyMushrooms We Are Not Responsible For Lost items Due to:

1. Theft after delivery

2. Wrong address provided by the customer (including typos and small errors).

Please contact us anytime at [email protected] in order for us to properly assist you. We are available from Monday-Friday 10am-5pm PST.

Ordering And Shipping

How Do I Place An Order?

To Place An Order We Must Validate You Are 19+ And Living In Canada.

1. Register for an account at

2. Submit I.D and wait 24 hours for approval

3. Once approved you will receive $25 in tokens to spend in store. *$100 Minimum after discounts and tokens*

4. Search and fill your cart with anything and click check out top right

5. following instructions with Interac E-Transfers

6. You will receive a tracking number once payment has been received. shipping delivery can take up to 2-4 business days.

How Long For My Package To Come?

Order before 10 AM PST and we will ship your order on the same day

– The interact system can take up to 3 hours to direct your payment to the provided email address.

– Canada Post may experience delays on random occurrences, Holiday seasons and when experiencing extreme weather conditions.

Once your order has been ship (Canada Express Post) it can take up to 4-5 business days.

How Do I Track My Order?

All Canada Express Post shipping includes a tracking number

Canada Post tracker update delays :

1. The package has been dropped off at the post office already, but the clerk has not scanned or missed the scan on the package. The next scan will be later in the day at the processing center.

2. Canada Post may experience random delays or problems.

Safe And Secure

Your order will be carefully vacuum sealed and in a mailers, for extra security and discretion. Just like any other mail.

Shipping Areas

Ontario | Alberta | British Columbia | Quebec | Saskatchewan | Manitoba | Nova Scotia | Nunavut | Yukon | Northwest Territories | Toronto | Montreal | Vancouver | Calgary | Edmonton | Quebec City | Winnipeg | Saskatoon | Halifax | Regina | Victoria | Fredericton | St.John’s | Charlottetown | Newfoundland and Labrador | New Brunswick | Prince Edward Island

All Of Canada